This activity is also available in English. View activity 描繪顧客歷程 By Meta Blueprint Published: Sep 6, 2021 Duration 8m Difficulty Beginner Credential For Completion Rating 1 star 2 stars 3 stars 4 stars 5 stars Average rating: 0 0 No reviews 建立顧客歷程地圖的第一步是瞭解客群特質。顧客歷程地圖也能協助您瞭解顧客經歷的完整體驗,找出可改善的地方。以下說明如何瞭解您商家的顧客歷程。 相關課程 瞭解顧客歷程 3 m 描繪顧客的歷程 5 m